FAQ's
Can I track my Order?
UK Orders dispatched from our Hull studio (Unframed A5, A4, A3 Prints & Greetings Cards) are sent via Standard 1st or 2nd Class Royal Mail Services and therefore cannot be tracked. If you want to be able to track your order, please select the Tracked 24 shipping option at checkout.
If you have ordered a Framed Print, or A1 / A2 sized Print you will receive a tracking link to your contact email once your order has been fulfilled!
All international print orders are sent via tracked shipping. Once your order is fulfilled you will receive a tracking code via email.
If you have any issues please refer to our shipping info below or email us at contact@twistedrebeldesigns.com
Do you offer custom designs?
Unfortunately we are no longer taking on custom orders due to workload. We hope to bring these back in the future!
Can I purchase from you in store anywhere?
Yes! We are so grateful to be stocked in various stores across the world. If you are local to Hull, you can shop a huge range of our prints from Art & Soul Humber Street and Art & Soul Beverley Flemingate.
To keep up to date with our current stockists and markets - follow our instagram @twistedrebeldesigns
I have a store - Can I stock you?
Yes, we'd love that! We offer Wholesale worldwide via Faire. Please click HERE to browse our wholesale catalogue.
Shipping Info
Christmas - New Year Shipping Updates - 24/25
Any orders placed after 12pm on the 19th December will be dispatched when we return from the 7th January.
Our last shipping date is 20th December.
If your order hasn't arrived in time for Christmas despite you ordering before the advertised cut-off, we are SO sorry! Unfortunately, all we have to work with are Royal Mails Christmas Shipping Guidelines and at this busy time of year, couriers can lose parcels, experience delays or run into delivery issues. This is totally out of our hands, but we will do our best to help you once we have returned from our Christmas break.
Any messages / emails sent between 20th Dec - and 7th Jan will not be responded to until we have returned. As much as we'd love to resolve a query for you ASAP - it's important we get to take a break with our family. We appreciate your understanding of this!
Our email is contact@twistedrebeldesigns.com and we encourage you to contact us there with any queries as opposed to our Instagram or website contact page as these can often be filtered as junk.
Thank you! Merry Christmas & Happy New Year xxx
Unframed Wall Art + Greetings Cards
Unframed art prints & greetings cards heading to UK addresses are fulfilled by us in our Hull studio and are dispatched within 1-5 working days using Royal Mail Services.
A1 / A2 prints are fulfilled by our trusted printing partner and dispatched from local fulfilment centres using a fully tracked service. Delivery can be expected within 7-10 days from POP.
Framed Wall Art
Framed Prints are fulfilled by our trusted printing partner and dispatched from local fulfilment centres using a fully tracked service. Delivery can be expected within 7-10 days from POP.
Phone Cases
Our Phone Cases are hand designed by us in Hull, but manufactured on demand by our trusted UK supplier and sent to our studio, ready for us to quality check & add our branding, before posting to customers!
This means phone case deliveries often range from 2-3 weeks from point of purchase.
International Shipping
We ship worldwide! Art prints heading to International addresses are shipped by our trusted printing partner from various printing sites across the world to ensure a speedy dispatch from a location as close to you as possible. This increases turnaround speed and sustainability and allows for a fully tracked service.